![]() ![]() When you work with a CSE, you will be directed to upload traces rather than emailing them. With Message Analyzer and PowerShell it is possible to remotely trace a machine including a Server Core instance (providing the required ports are open for RPC and WinRM). They should not be emailed without encryption. These are useful since installing Wireshark or tcpdump on a remote system. ![]() One thing to be careful about is that such traces are often quite large and contain information that might be somewhat sensitive. Netsh is available on Windows 7 and above, and pktmon is available in Windows 10. ![]() In those situations, users are stuck between policy and bureaucracy, and netsh, though less configurable, is usually already present on their machines. netsh trace start scenariointernetclient captureyes persistentno levelverbose tracefilec:tempnet.etl I wait for a while then execute: netsh trace stop I then analyse the output using NetMon 3. Usually, Alteryx Customer Support Engineers (CSEs) will request that users download and install Wireshark when such logs are needed, but some IT groups restrict downloading and installing troubleshooting tools like Wireshark or Fiddler AND also won't work with their internal users to help them obtain needed logs. As described above can help Support Engineers understand what is happening as Designer or Server reach out and connect to other resources, whether they be on networked drives, in databases, via proxy servers, even looped back to the same machine, and so on. You can use the following ' netsh ' command to generate a packet capture and have it continue on reboot. ![]()
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